Your first visit.

What happens, what to bring and what it costs.

A couple holding their small dog in the clinic waiting room

01

Book online

Book online

Choose a time that suits you. Same-week slots open every day, and you can tell us what’s worrying you when you book.

Choose a time that suits you. Same-week slots open every day, and you can tell us what’s worrying you when you book.

02

Arrive and settle

Arrive and settle

Come five minutes early. Cats and dogs wait in separate areas, and there’s no clipboard to fill in.

Come five minutes early. Cats and dogs wait in separate areas, and there’s no clipboard to fill in.

03

Take your time

Take your time

Thirty minutes with your vet. We talk first, examine gently and answer every question.

Thirty minutes with your vet. We talk first, examine gently and answer every question.

04

Leave with a plan

Leave with a plan

You get a short written plan and the fee for anything we suggest, before anything is booked.

You get a short written plan and the fee for anything we suggest, before anything is booked.

An older woman holding her dog close

What to bring

Any previous health records

A list of current medicines

Your insurance details, if you have them

Your questions, written down

Good questions

Anything else? Call us and a real person will answer.

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